Terms of service

Terms of Service – Fine Gold Jewelry

Overview

This website is operated by Fine Gold Jewelry (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Fine Gold Jewelry. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including copyright laws). A breach of these Terms will result in immediate termination of your Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (not including credit card info) may be transferred unencrypted and involve transmissions over networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.

Section 3 – Accuracy, Completeness and Timeliness

We are not responsible if information on this site is not accurate, complete, or current. Material is for general information only. You agree it is your responsibility to monitor changes to our site.

Section 4 – Modifications to the Service and Prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service without notice. We shall not be liable for modifications, price changes, suspension, or discontinuance.

Section 5 – Products or Services

Certain products may be available exclusively online and may have limited quantities. All descriptions, pricing, or availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Please note: Product colors may appear differently depending on your device display.

Section 6 – Accuracy of Billing and Account Information

We may refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or order. In such cases, we will attempt to notify you by email.

You agree to provide current, complete, and accurate purchase and account information for all orders. For details, review our Return Policy.

Section 7 – Optional Tools

We may provide access to third-party tools “as is” without warranties. Your use of these tools is entirely at your own risk.

Section 8 – Third-Party Links

Third-party links may direct you to sites not affiliated with us. We are not responsible for their content or services. Please review third-party policies before engaging in transactions.

Section 9 – User Comments, Feedback, and Submissions

If you send us submissions (ideas, proposals, feedback, etc.), you agree that we may use them without restriction or compensation. You agree your comments will not violate rights of others or contain unlawful or harmful material.

Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies and Omissions

Information may contain typographical errors or omissions. We reserve the right to correct these without notice (including after an order has been placed).

Section 12 – Prohibited Uses

You are prohibited from using the site or its content for unlawful, harmful, or abusive purposes. We reserve the right to terminate access for violations.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that our service will be uninterrupted, timely, secure, or error-free. All products and services are provided “as is” and “as available.” Our liability is limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify and hold harmless Fine Gold Jewelry, our affiliates, and employees from any claims arising from your breach of these Terms or violation of laws or rights of others.

Section 15 – Severability

If any provision of these Terms is unlawful or unenforceable, the remaining provisions remain valid.

Section 16 – Termination

These Terms remain effective unless terminated by either party. We may terminate if you fail to comply with Terms, and you remain liable for amounts due up to the termination date.

Section 17 – Entire Agreement

These Terms and any posted policies constitute the entire agreement between you and Fine Gold Jewelry and supersede prior agreements.

Section 18 – Governing Law

These Terms and any services provided shall be governed by and construed in accordance with the laws of New York, USA.

Section 19 – Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part by posting updates on our website. Your continued use constitutes acceptance of changes.

Section 20 – Exchange Only / Final Sale Terms

  • Exchange Only: Selected items marked as exchange only are not eligible for refund and can only be exchanged. For made-to-order items, you may cancel within 24 hours. After 24 hours, a 30% cancellation fee applies.
  • Exchange for Size Only: Selected rings can only be exchanged for another size in the same style and price. Contact support@finegold.jewelry for resizing guidance.
  • Final Sale: Engraved and personalized items, as well as products marked final sale, are not eligible for return or exchange at any time.

Section 21 – Contact Information

Questions about the Terms should be sent to us at support@finegold.jewelry.

Mailing Address:
Cihangir Mahallesi, Petrol Ofisi Caddesi No:18/B
Istanbul, Turkey